Customer Experience Archives | The Growth Metric

Optimizing Customer Experience

Posted on April 10, 2019 by Abigail Nwaocha

Let’s talk about Customer Experience and Customer Experience Optimization.

We’ll talk about what customer satisfaction is, how to optimize customer experience, advantages of optimizing customer experience, problems with optimizing customer experience and the best practices for optimizing customer experience/customer satisfaction. […]

Using Customer Lifetime Value (CLV) To Grow Your Brand

Posted on March 20, 2019 by Abigail Nwaocha

How to grow your business with CLV Understand your business Get to know your customers/target market Calculate your CLV Use marketing strategies SMS Push notification and mobile apps Popups Social media User Generated Content (UGC) Email retargeting Understanding Your Business In the business world, retaining, recognizing and rewarding your customers are very important for the […]